AdvTicket New Generation Help Desk Ticket Solution
Advticket help-desk software provides fast and outstanding customer support by using ticket system .Advticket takes customer support to a greater level by increasing customer satisfaction.Tickets can be created,viewed,parsed,filtered and prioritized for faster response.
Tickets are also automatically routed to appropriate people based on coming e-mails and requests.The software panel keeps all the information in one place so that knowledge base can be accesssed easily.All panels(admin,staff,end user) are designed in user friendly way and settings can be changed easily in admin panel.The system supports multi-language feature and can be used in different protocols(POP3,POP3 SSL,IMAP,IMAP SSL/TLS)
Report tools help to measure customer satisfaction and staff support performances using graphical charts.
Detaylı Bilgi İçin:
ADV Ticket
